Privacy Policy

Plucky (“we”, “our”, or “us”) operates https://plucky.xyz. This page informs visitors of our policies regarding the collection, use, and disclosure of personal information.

Information We Collect

We may collect personal information including:

• Information you send us by email (for example your name, email address and the content of your message)

We also automatically collect certain technical information, including:

• IP address
• Browser type
• Pages visited
• Time spent on pages

This information is used to improve website performance and user experience.

Cookies

We use analytics cookies (Google Analytics) to understand website usage and improve user experience. These cookies load only after you accept them in the cookie banner. You can change your choice at any time using the “Cookie settings” link at the bottom of every page. We do not use advertising cookies.

You can also disable cookies through your browser settings.

How We Use Your Information

We do not sell, rent, or trade personal information to third parties.

We use collected information to:

• Respond to inquiries
• Improve our services
• Maintain website security
• Analyze website usage

Legal Basis

We use analytics cookies only with your consent. We process server logs and security data, and reply to emails you send us, based on our legitimate interest in running a secure website and answering your questions.

Third-Party Services

We use the following services, which may collect information according to their own privacy policies:

• Cloudflare (website hosting, security, and server logs): https://www.cloudflare.com/privacypolicy/
• Google Analytics (website analytics, only with your consent): https://policies.google.com/privacy
• ImprovMX (email forwarding): https://improvmx.com/privacy
• Google Gmail (email inbox): https://policies.google.com/privacy

International Transfers

Some of these providers may process your information outside your country, including in the United States. They use recognised safeguards such as the EU-U.S. Data Privacy Framework or Standard Contractual Clauses.

Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Meet legal obligations
• Improve website performance

Specifically:

• Emails you send us: up to 24 months after our last contact, then deleted
• Analytics data: up to 14 months
• Server logs: according to Cloudflare’s retention policy

Your Rights

You can ask us to:

• Tell you what personal information we hold about you and give you a copy
• Correct information that is wrong or incomplete
• Delete your personal information
• Stop using your information for analytics, or withdraw consent you gave
• Restrict or object to how we use your information

To make a request, email hello@plucky.xyz. We respond within 30 days. We may ask you to confirm your identity first.

Some data is held by our service providers under their own policies (for example Cloudflare’s server logs). We will pass on your request where we can.

You can also complain to the Israeli Privacy Protection Authority, or to the data protection authority in your country.

Data Security

We take reasonable steps to protect your information. However, no internet transmission is completely secure.

Children

This website is not directed at children under 16.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

Contact

If you have questions about this Privacy Policy:

Email: hello@plucky.xyz
Website: https://plucky.xyz

This Privacy Policy is governed by the laws of Israel. This does not limit any rights you have under the data protection laws of your country of residence.